I recently was referred to Raleigh Computer Help by my sister. We have been having computer problems for months. It has been especially frustrating to my husband because he relies on our internet connection at home to perform off-hour work for his job. Our wireless kept dropping out and it was a crap shoot which computer would be allowed on.
Neill came out and reviewed the configuration Time Warner had setup for us. It turns out they had restricted it to only 2 computers. Neill was able to remove the restriction and now we have all three computers, plus our smartphones online!
Thank you so much for your help!
Janet and Robert Wilson, Cary NC
We have been plagued by problems with our daughter’s computer. She keeps getting pop-ups, spam, and abnormal behavior. After going through Best Buy’s Geek Squad, and not getting results, we turned to Neill. He has been able to completely remove the infection on our daughter’s laptop AND recommend a decent antivirus solution to prevent it from occurring again. Thank you and we will definitely recommend you to anyone who asks!!
Bob Thompson, Raleigh NC
We were in the market to replace a six year old computer. After speaking to the salesmen at the big box stores, we consulted Neill to review the recommendations. He had us go switch vendors from the big box store to Dell. He also recommend a memory upgrade, 64 bit Windows 7, and a 7200rpm hard drive. We received our new computer yesterday and he helped us configure the email account, install the security updates, and install antivirus. The new computer is so fast! I’m forever grateful for the personal care you gave us, especially the patience you showed answering questions for Thomas. My son is now interested in computer science at NCSU. Thank you!!!
Sarah Cunningham, Apex NC
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